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Live chat, email tickets, knowledge base, and AI-powered automation — all in one beautiful workspace. Set up in minutes. From $0/mo.
Free plan available. No credit card required.
5 min
to go live
$0
for AI features
$0
per-agent fees
Your new workspace
Email, chat, and web forms flow into a single shared inbox. AI suggests replies and routes tickets so your team can focus on customers.
Can't reset my password
Billing question about Pro
Feature request: dark mode
Integration with Stripe
Sarah Chen · sarah@company.com
2 minutes ago
Hi Sarah! I've checked your account — reset emails are going to s***@company.com. I've triggered a new link. Please check your spam folder if it doesn't arrive within 5 minutes!
Hi Sarah! I've triggered a new reset link. Check your spam folder if it doesn't arrive within 5 minutes.
Use this replyWhat you get
One script tag. Instant conversations.
Drafts replies, routes tickets, categorizes — included free.
Email, chat, and forms in one place.
24/7 self-serve help center.
Response times, CSAT, resolution rates.
$29/mo for 5 agents. No per-seat fees.
Compare
Side-by-side for a 5-agent team with all features enabled.
| Feature | Bancroft | Zendesk | Freshdesk | Intercom |
|---|---|---|---|---|
| 5 agents, all features | $29/mo | $275/mo | $245/mo | $145+/mo |
| AI features | Included | $50/agent extra | Paid add-on | $0.99/resolution |
| Per-agent fees | None | $55/agent/mo | $49/agent/mo | $29/seat/mo |
| Live chat | ||||
| Knowledge base | ||||
| Open source |
You get the same core features — shared inbox, live chat, knowledge base, AI automation — at a fraction of the cost. Zendesk charges $275/mo for 5 agents. Bancroft Pro is $29/mo flat for the same team, with AI included.
Yes. AI-powered suggested replies, smart ticket routing, and auto-categorization come standard on every plan — including Free. You bring your own API key (OpenAI, Anthropic, or local models) so there's no middleman markup.
Most teams go live in under 5 minutes. Sign up, connect your support email, add the chat widget to your site, and you're done. No sales calls, no implementation fees, no training sessions.
Self-hosted deployment is coming soon. Bancroft is open source (MIT license), and you'll be able to run it on your own infrastructure with full data ownership. For now, our managed cloud is the fastest way to get started.
Absolutely. No contracts, no commitments. Upgrade, downgrade, or cancel anytime. We also offer a generous free plan so you can try everything before committing.
No credit card. No sales calls. Just start.
Free plan available. Open source (MIT license).