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A dedicated helpdesk that does one thing brilliantly — without paying for an entire CRM suite. AI included in every plan.
$79
flat for 10 agents
$0
CRM add-on needed
100%
focused on support
| Feature | Bancroft | HubSpot |
|---|---|---|
| Ticket Management | ||
| Shared Inbox | ||
| Knowledge Base | Pro+ ($$$) | |
| Live Chat | ||
| Customer Portal | Pro+ ($$$) | |
| Canned Responses | ||
| AI-Powered Replies | Breeze AI (limited) | |
| AI Ticket Routing | Pro+ ($$$) | |
| Flat Monthly Pricing | ||
| No Per-Seat Fees | ||
| No CRM Required | ||
| Bring Your Own AI Model | ||
| Custom Branding | Business+ | Pro+ ($$$) |
| SLA Management | Enterprise | Pro+ ($$$) |
HubSpot wants you to buy their entire CRM platform. Bancroft is a dedicated helpdesk — you don't pay for tools you don't use.
HubSpot gates knowledge base, customer portal, and advanced routing behind Pro ($100/seat/mo). Bancroft includes everything.
HubSpot's Breeze AI is still basic. Bancroft's AI routes tickets, suggests replies, and auto-categorizes from day one.
Export your tickets and knowledge base from HubSpot and import into Bancroft in minutes. No consultant needed.
Start free, no credit card required.